Payment and dispatch

Payment and dispatch

 

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,50 € per order.

From a order value of 50.00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Europäische Union: 11,90 €
Restliches Europa: 14,90 €
Nordamerika, Asien: 29,90 €
Restliche Welt: 34,90 €




Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 2 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.


PaymentTerms of payment

For domestic deliveries (Germany) the following payment options are available:

Payment in cash at the time of collection
-  Prepayment via transfer
Cash on delivery (plus COD charges 4,50 € , furthermore, € 2,00 Is incurred as delivery charges, which you must pay not to us but to the delivery company directly)
Payment via PayPal
Payment via PayPal Plus

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal
Payment via PayPal Plus

Our bank account:

Bank Ostsächsische Sparkasse Dresden
IBAN DE93 8505 0300 3200 0159 17
SWIFT OSDDDE81


In case of questions, please contact us at the contact details mentioned in the Legal Notice.