Payment and dispatch

Payment and dispatch

 

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,50 € per order.

From an order value of 50,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Europäische Union: 11,90 €
Restliches Europa: 14,90 €
Nordamerika, Asien: 29,90 €
Restliche Welt: 34,90 €


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 2 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

PaymentPayment options

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via PayPal
Payment by invoice


Further details on payment

 

Payment by invoice is possible under the following condition:
For registered customers after credit check by creditsafe.


The invoice amount is to be settled at the time of payment on invoice within 14 days.


Our bank account:

Bank Ostsächsische Sparkasse Dresden
IBAN DE93 8505 0300 3200 0159 17
SWIFT OSDDDE81



In case of questions, please contact us at the contact details mentioned in the Legal Notice.